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Is it SMART to use Social Media?

11 Mar

Terms behind the letters

There is no clear consensus about what the five or seven keywords mean, or even what they are in any given situation. Typically accepted values are:
Letter Major Term Minor Terms
S Specific Significant, Stretching, Simple
M Measurable Meaningful, Motivational, Manageable
A Attainable Appropriate, Achievable, Agreed, Assignable, Actionable, Ambitious, Aligned, Aspirational, Acceptable, Action-focused
R Relevant Results-oriented, Realistic, Resourced, Resonant
T Timely Time-oriented, Time framed, Timed, Time-based, Timeboxed, Time-bound, Time-Specific, Timetabled, Time limited, Trackable, Tangible
E Evaluate Ethical, Excitable, Enjoyable, Engaging, Ecological
R Reevaluate Rewarded, Reassess, Revisit, Recordable, Rewarding, Reaching

Choosing certain combinations of these labels can cause duplication, such as selecting ‘Attainable’ and ‘Realistic’, or can cause significant overlapping as in combining ‘Appropriate’ and ‘Relevant’ for example. The term ‘Agreed’ is often used in management situations where buy-in from stakeholders is desirable (e.g. appraisal situations).
[edit] Developing SMART goals

Paul J. Meyer describes the characteristics of S.M.A.R.T. goals in Attitude is Everything. Meyer, Paul J (2003). What would you do if you knew you couldn’t fail? Creating S.M.A.R.T. Goals. Attitude Is Everything: If You Want to Succeed Above and Beyond. Meyer Resource Group, Incorporated, The. ISBN 9780898113044

Good question on #hcsmanz made me ponder on the question of why using Twitter and other social media is attractice way to learn and interact with people removed from my immediate local circle of contacts.

The S.M.A.R.T. framework does seem to hold the answer. And I am grateful to the team from #hcsmanz for indentifying this concept here.

I have learned much more from social media interactions in the past 6 months than from other sources of information. And here is why.

The topics which matter are SIGNIFICANT to me. The format is MANAGEABLE and MEANINGFUL. The concepts are ALIGNED (not least because social media does tend to herd like minded people together) and APPROPRIATE for the moment. The sentiments are RESONANT with my own. Twitter chat sessions are TIME-BOUND and TIMETABLED, while many of the ideas are TANGIBLE. The crux of the discussion today is “evaluation”, and it feels to me that most discussions do meet goals for learning for the aforementioned reasons. But there is more to social medial chat too: I find the discussions ENJOYABLE, ENGAGING, and ETHICAL. Finally, after the event, I have discovered that the discussions are RECORDABLE (transcripts often available soon afterwards), and REWARDING because some ideas and suggested actions can be used in my clinical work or interactions with colleagues soon after.

It will be a shame if bureaucrats impose more concrete evaluation on the social media discussions because, in my opinion, the unstructured nature of the social media discussion would lose something precious if the conversation were reduced to measurable outcomes. David Haslam, former RCGP Chief Examiner once stated, that not all that is measurable counts while not all that counts is measurable. It is worth keeping this in mind when thinking about evaluation of social media.

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30 Aug

NHS should be more switched on about apps, says Lansley | The Times

22 Aug

http://www.thetimes.co.uk/tto/health/news/article3141170.ece

Another idea from UK Health Secretary Andrew Lansley published today in The Times. This from a government with lots of ideas which sound great until the proposal is dissected.

I am a great lover of social media and mobile technology. These innovations can be force for good. Yet away from the headlines, the latest proposals for encouraging increased use of smartphone apps to improve health of the national are unlikely to be effective.

1. Increased disparity between healthy and unhealthy, and between the haves and have not. Smartphones cost money. A lot of money. Money better spent on food and clothes and utility bills and rent, especially in the current financial climate.
2. Good use of smartphone apps assumes numeracy and literary skills are adequate. This is a big assumption with so many adults and young people failing to achieve minimum standards of reading and maths skills. The very same population which predicted to have the greatest health needs.
3. Healthcare professionals do not wholeheartedly use smartphones to their fullest potential. How can political desires be fulfilled if the healthcare providers have yet to use smartphones and the many apps already available to improve quality of clinical decisions? The absence of leadership from family doctors in this area is a barrier to widespread use in my opinion.
4. The citizens with the most to gain because they have the greatest disease burden are the older people, and say over 65. Failing eyesight, deterioration in manual dexterity, reluctance to embrace new technology even if it was affordable are all significant barriers to successful implementation of Lansley’s proposals today.

How could they proposals succeed? I think that improved uptake of smartphones may succeed if the politicians facilitate increased use of mobile technology by healthcare professionals. The technology must be seen as much a part of healthcare as the stethoscope. Mobile technology is never going to be the panacea the loudest fans claim. What should not happen is dismissal of currently great applications which already exist to improve the way healthcare providers can work now. There is not space here to enumerate the many great apps already available. I will mention one: Mediquations. This the most comprehensive collection of formulae for clinical care and available for Android and iPhone devices. The programme was created by a neurosurgery resident. It has proved itself countless times in my own practice. It is cheap, it is easy to use. In my opinion every clinician should own and use it as regularly as stethoscope and sphygnomanometer. Clinical teachers will need to be familiar with mobile apps in order to introduce students to them. Medical schools, pharmacy colleges, nursing training and other centres for health professional training must embrace the new technology to ensure students learn to view mobile apps as integral to healthcare delivery. Only when the current ambivalence if not downright antipathy to mobile technology in healthcare is overcome can the vision in today’s proposals be realised.

GoFileDrop now works with Gmail accounts (via GigaOM)

1 Aug

Looking forward to trying this

GoFileDrop now works with Gmail accounts GoFileDrop (previously called GoDropBox) is an app that adds a public mailbox to your Google Docs account (s goog), enabling anyone with the appropriate link to upload files to your account. It was previously only available to Google Apps customers via the Google Apps marketplace, but it can now be installed by users with regular Gmail accounts. To install it, just head to the GoFileDrop site and hit the button to add the service to your Gmail ac … Read More

via GigaOM

Look Ma, now the Alive Web is an infographic (via GigaOM)

1 Aug

Look Ma, now the Alive Web is an infographic As you all know, I have been harping on about the Alive Web for a bit — you know the web that goes beyond web pages and events to occurrences and interactions. And I am glad to see the phrase spread, thanks to folks such as Namesake. Rounds, a Facebook video app company has come up with an infographic that illuminates the Alive Web from the chat perspective, something I wrote about earlier. Check it out! … Read More

via GigaOM

FDA’s mobile medical app guidelines get everybody talking | Healthcare IT News

27 Jul

Via Scoop.itOf human kindness
FDA’s mobile medical app guidelines get everybody talking | Healthcare IT News http://bit.ly/mOvvHj…
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Online consultations can boost continuity of care, NHS medical director says – GP online | Broken_Heart Blog

27 Jul

Via Scoop.itOf human kindness

Online consultations can boost continuity of care, NHS medical director says – GP online http://wp.me/p15toT-29…
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Fun with mobile

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Fun with mobile.

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Jim McManus blogs on public health, ethics, books, theology and more